Nespresso reviews

3.8

75% would recommend to a friend

(1,881 total reviews)
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Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Apr 14, 2022

Great culture

Recommend
CEO approval
Business Outlook

Pros

Flexible for students and relatively higher pay.

Cons

Can't get enough hours all the time.

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Nespresso Response
4y
Hello Colleague, We appreciate your feedback and review. Thank you for sharing the positives of working for Nespresso. In our Company, it's important that we foster a positive working environment for every employee and provide market-competititve Total Rewards package. Regarding the cons you outlined, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. We will make sure to pass your feedback to the respective team. Wishing you all the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
3.0
Apr 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Schedule is flexible. Coffee and a machine as your entrance gift.

Cons

Perks were better before: now you have a credit to use in store.

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback and review with us. At Nespresso, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. It is important for us that we foster a positive working environment by ensuring our employees' safety and well-being. It is unfortunate to read you were not fully satisfied with your experience. We strive to offer our employees with market-competitive Total Rewards package in every market. In addition to this, we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. If you want to share more feedback with us, please, reach out to your former local HR or Management team to discuss your concerns. We wish you success with your future endeavors. Best regards, Guillaume Le Cunff, CEO
3.0
Apr 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Great staff, positive work environment

Cons

Upper management (outside of store, at regional level) is very out of touch, too much knowledge required for pay grade

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback with us. We are happy to know that you recognize Nespresso’s efforts in cultivating an excellent working environment for every employee and enjoyed working with your colleagues. It’s unfortunate to hear that you were not satisfied with some elements of your experience. In our company, we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. We greatly appreciate the efforts of our boutique employees in providing quality customer service. Given we are demanding and striving for excellence, we want every employee to find their right fit within our company. If you want to share more feedback with us, please, reach out to your former local HR or Management team. With your additional comments, we can look further into what you raise. Wishing you much success in your new endeavors. Best regards, Guillaume Le Cunff, CEO
Viewing 1303 - 1305 of 1,881 Reviews

Glassdoor has 3,240 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.