Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Mar 3, 2022

A caring environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A caring environment with strong values An open and rich universe with opportunities

Cons

HQ culture may be heavy for some temperaments

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Nespresso Response
4y
Hello Colleague, Thank you for your feedback and for recognizing Nespresso as a good place to work. Our people are our top priority and we always strive to provide a positive working environment for our employees. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. It's always a pleasure to work with someone who is passionate and eager to learn and grow with us. Regarding the areas of opportunity you described, we would like to hear more from you to look into your concerns. Please, feel free to reach out to your Line Manager, local ManCom member, or HRBP. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
2.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Good perks Friendly staff Easy to make sales

Cons

Poor operations and IT Some very poor management

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Nespresso Response
4y
Hello Colleague, Thank you for providing your feedback. We are happy to know that you enjoy different perks we provide as a part of our Total Rewards package. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation, and empowers people and teams to win. Regarding the cons you outlined, we never stop challenging ourselves. We are consistently working to improve our ways of working and innovate with empowered people across the company. In addition to that, we invest a great deal in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. We would encourage you to reach out to your HRBP or Management team to discuss your concerns. We wish you continued success with Nespresso. Best regards, Guillaume Le Cunff, CEO
5.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

long work hours and not enough benefits

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Nespresso Response
4y
Hello Colleague, Thank you for your feedback. We are happy to hear you enjoy working with your colleagues. On the opportunity side, we work to offer our employees at Nespresso a market-competitive Total Rewards package, which includes base salary, bonus/incentives, benefits, and learning. In addition to that, we always strive to offer comfortable working conditions. We advise you reach out to your Line Manager or ManCom member to discuss your concerns and find the best possible solution. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
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