Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Feb 22, 2022

Not bad

Recommend
CEO approval
Business Outlook

Pros

-40$ monthly store credit -friendly management

Cons

Weekends are extremly busy management often hide in the back allowing for coffee specialist to do majority of work.

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Nespresso Response
4y
Hello Colleague, We appreciate your feedback and review. Thank you for sharing the positives of working for Nespresso. Ensuring a great employee experience is a top priority for our company. Regarding the cons you outlined, it is disappointing to read your comments specifically connected to the management structure. At Nespresso, we invest in our leaders and employees development, so they can work together well and achieve what they aspire in their careers. Given we are demanding and striving for excellence, we want every employee to find their right fit within our company. We would like to hear more from you to look into your concerns. Please, feel free to reach out to your local ManCom member or HRBP. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
5.0
Feb 18, 2022

Amazing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, training, support, coffee & hours!

Cons

. . . . . . . .

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Nespresso Response
4y
Hello Colleague, Thank you for sharing such a positive feedback with us. It was great to see that you enjoyed your experience of working at Nespresso. We are building an environment with diversity and inclusion that creates positive disruption, embraces innovation and empowers people and teams to win. It's always a pleasure to work with someone who is passionate and eager to learn and grow with us. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
1.0
Feb 13, 2022

Toxic in store Management

Recommend
CEO approval
Business Outlook

Pros

The pay is good and is generally increased every year.

Cons

We’ll known and big company.

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback with us. We are pleased to know that you recognize the parts of our Total Rewards package, including market-competitive salaries. Regarding the cons, we are sorry to hear you had difficulties with management. At Nespresso, we want every employee to find the right fit within our company. We believe that everyone can be empowered and make a difference with diverse workforces. That’s how we work and grow together. We encourage you to contact your local HRBP, ManCom or me directly. With your additional comments, we can look further into what you raise. We wish you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO
Viewing 1345 - 1347 of 1,882 Reviews

Glassdoor has 3,241 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.