Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,241 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 187 reviews)); "discounts and free coffee" ((in 119 reviews)); "Pay is good and is widely flexible" ((in 109 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Free coffee and they provide you with a lot of information about the products" ((in 65 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "no work life balance concidered" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 13, 2022

Nespresso Cafe in London

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-work culture -atmosphere at work -compensation & benefits -diversity

Cons

-not that many career opportunities -long working hours

Nespresso Response

4y

Hello colleague, Thank you for your feedback and review. We are happy to know that you recognize different parts of our Total Rewards package. It's also a great pleasure to know that you enjoyed the working environment and our company values. Regarding the cons you outlined, it is disappointing to read your comments specifically connected to the career opportunities and working hours. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. Please, feel free to reach out to your former local ManCom member or HRBP to discuss further your concerns. Wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO

5.0

Feb 12, 2022

Great Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work. Awesome environment

Cons

Minimum wage and work hours

Nespresso Response

4y

Hello Colleague, Thank you for your feedback. We appreciate that you feel Nespresso is a good place to work. Ensuring a great employee experience is a top priority for our company. Regarding the cons, at Nespresso, we work to provide our employees with market-competitive salaries. In addition to that, we always strive to offer comfortable working conditions. We advise you reach out to your Line Manager or ManCom member to discuss your concerns and find the best possible solution. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

3.0

Feb 11, 2022

average salary, fast pace environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

coffee credit, downtown location, Nice branding etc.

Cons

Fast pace environment entry level corporate job workload

Nespresso Response

4y

Hello Colleague, Thank you your feedback and review. We are happy to hear about the positives of working for Nespresso that you described. Regarding the cons, in our Company it is important for us that we foster a positive working environment for every employee. We would like to hear more from you to look into your concerns. Please feel free to contact your former local HR or Management Team. We wish you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 1348 - 1350 of 1,882 Reviews

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Nespresso Cafe in London

Great Employer

average salary, fast pace environment

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