Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 189 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 78 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "no work life balance concidered" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Nov 13, 2024

Choose your own journey

Stock person

Recommend

CEO approval

Business Outlook

Pros

Health Insurance, barely impossible to get fired.

Cons

You gonna accumulate tasks as you linger at the company over the years receiving the same pay as new hires.

Nespresso Response

1y

Hello Colleague, Thank you for sharing your feedback with us. We appreciate your positive remarks about the health insurance we provide and the job security we offer. We understand how important these aspects are for our employees. We understand you have concerns regarding task accumulation and pay discrepancies. We strive to create a fair and balanced work environment for all our employees, regardless of their tenure. At our company, we are committed to finding a balance between meeting sales goals and prioritizing the concerns of our team members. If you would like to provide further details or discuss your experience in more depth, we encourage you to reach out to your local HR team. Your feedback is crucial in helping us improve and create a better working environment for everyone. We wish you all the best in your career. Thank you.

1.0

Oct 23, 2024

Terrible Work Environment

Team leader

Recommend

CEO approval

Business Outlook

Pros

The benefits are pretty great health care, dental care.

Cons

The upper management is terrible they harass you and are very egotistic about working for Nestle.

Nespresso Response

1y

Hello, Thank you for sharing your review with us. While it is good to know that you appreciated different incentives and benefits we provide our employees with, it is unfortunate to read the cons you highlighted. Nespresso is dedicated to providing an environment that inspires and excites our employees. At Nespresso, we offer an abundance of training to our management and teams to foster a caring culture where people respect and help each other. We have zero tolerance for harassment at our organization, and we are sorry for your negative experience. Your feedback is essential to us, and we will pass it to the responsible team. We always strive to improve and to offer our employees the best possible experience. Wishing you much success in your new endeavors. Thank you.

5.0

Jul 9, 2024

Lot of opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoy working at Nespresso. I am able to do my work and not be micro managed. It’s trusted the work will be done.

Cons

Seems more political, meaning if you play the game then you can move up. Some people come off as very arrogant for no reason

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate your positive comments about the level of trust in your work. It's great to hear you feel empowered to do your work autonomously. Regarding the cons you mentioned, we invest heavily in our employees’ learning and development and strive to create a fair system for career growth at Nespresso. We value the contributions of all our employees and believe that hard work and dedication should be recognized and rewarded. Our HR team is ready and willing to work with you to ensure you are being treated fairly and with respect. We value your feedback and are committed to continuously improving the working environment at Nespresso. We wish you continued success in your career with us. Thank you.

Viewing 133 - 135 of 1,874 Reviews

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