Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, bonus. and yearly pay increase

Cons

management and training can improve

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Nespresso Response
2y
Hello Colleague, Thank you for the feedback on your experience with us. We are so pleased to know you have found strong benefits and pay at Nespresso. We pride ourselves on our competitive compensation package. Regarding your comments on management and training, at Nespresso, we invest heavily in learning and development, particularly with our leaders, and are committed to providing our employees with the best possible environment where everyone can thrive. We encourage you to talk with your HR team to address your concerns more effectively. They will be able to gather additional information and suggestions from you, which can contribute to our ongoing efforts to create a fulfilling experience for everyone. We wish you continued success in your career with us. Thank you.
4.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Healthcare, 401K, Commuter Benefits, Lifestyle Spending Account

Cons

Poor scheduling flexibility, Small Team

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate your positive comments and strive to provide comprehensive benefits that support the well-being and financial security of our employees. Regarding your concerns, we recognize that scheduling flexibility is important for employees. Thus, we are continuously working to enhance our scheduling practices. Additionally, we value the contributions of all our employees and do our best to create an inclusive and supportive work environment for everyone. In terms of your management advice, we appreciate your feedback about the importance of timely resolution and effective communication. We also recognize the need for managers to have a comprehensive understanding of their roles and responsibilities, that's why we constantly offer training opportunities to ensure they have the necessary skills and knowledge to effectively lead their teams. We encourage you to reach out to your local HR team to provide specific details about your concerns. Wishing you well in your career with us. Thank you.
1.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

There were no pros for me.

Cons

I worked with some of the most racist and ableist people at this company. There's no surprise these people flourished in this company...given their values.

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Nespresso Response
2y
Hello, Thank you for your feedback. It is disappointing to know that your experience wasn't positive. At Nespresso, we invest a great deal in our people, teams, and organization to have the right caring culture where people respect, help, and inspire each other to succeed. We believe that everyone can be empowered and make a difference with diverse workforces. That’s how we work and grow together. We are a company with strong values and culture, which cares for our people. In addition to this, we invest a lot in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please, reach out to your local HR or management team. Wishing you well in your new endeavors. Thank you.
Viewing 136 - 138 of 1,874 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.