Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,240 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 187 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 116 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 83 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 19 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Nov 16, 2021

Good

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free Nespresso Machine Good breaks God discount

Cons

Minimum wage Too much work No benefits for PT

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed different perks we provide as a part of our Total Rewards, including discounts and free coffee machines. It is disappointing to read your comments regarding salary and benefits, since we strive globally to offer competitive packages in every market. We would encourage you to reach out to your Manager to discuss your concerns. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

1.0

Nov 15, 2021

Terrible place to work

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Free coffee good conversations get to travel hours to get to your designated stores

Cons

Poor management (Mo Jaffer) NO breaks during shifts Rude customers

Nespresso Response

4y

Dear Colleague, Thank you for your feedback. We appreciate the pros of your experience related to free coffee and good interactions. It is disappointing to read your comments about the areas you see as cons. At Nespresso, we invest in our leaders and employees development, so they can work together well and achieve what they aspire in their careers. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to your local HRBP or contact me directly. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO

5.0

Nov 15, 2021

Amazing company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing management team Good salary Good benefits and discounts

Cons

Nothing negative to say about Nespresso

Nespresso Response

4y

Hello Colleague, Thank you for your feedback. We are happy to hear you had a great experience working at Nespresso and we are proud to offer our employees with a market competitive package as part of our Total Rewards. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 1399 - 1401 of 1,882 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Supervisor

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Retail Sales Associate

Retail Stock Associate, Dadeland

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