Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,240 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 187 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 116 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 83 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 19 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Nov 14, 2021

Good

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good salary in this company

Cons

Busy days sometimes , stress

Nespresso Response

4y

Hello Colleague, Thank you for the feedback. We are proud to offer our employees with a market competitive package as part of our Total Rewards. We will welcome to hear more about the areas of opportunity you describe. Please speak with your Line Manager or HRBP. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

2.0

Nov 10, 2021

Terrible management and no work life balance

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits with free machine and coffee

Cons

Terrible management who spend the entire time in the office and don’t create a real connection with their staff. Expected to do a lot more than my position and never get paid for it.

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us and for recognizing the benefits we provide as a part of our Total Rewards package. I’m sorry to hear you had challenges with your manager. At Nespresso, we invest in our leaders and employee’s development, so they can work well together and achieve what they aspire in their careers. Creating a positive working environment where all our employees are respected and supported is a top priority for us. We encourage you to contact your local EMLT member, HR team or the BEO of your market Guillaume Chesneau, so we can learn more from your feedback. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

5.0

Nov 4, 2021

Amazing company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, amazing staff, great training

Cons

A lot to learn but remains interestinf

Nespresso Response

4y

Hello Colleague, Thank you for sharing such a positive feedback with us. We are glad that you recognize the benefits we provide as a part of our Total Rewards package, as well as our training and learning program. It's also great to know that you enjoyed working with your team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 1402 - 1404 of 1,882 Reviews

Jobs at Nespresso

Retail Stock Associate, Dadeland

Retail Sales Associate (Part-Time)

Retail Stock Associate

Retail Stock Associate, Part-time

Retail Sales Associate, part-time

Nespresso

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