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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,882 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      4.0
      Nov 2, 2021

      It's all good

      Brand ambassador
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sustainability acts, Approach to employees, the brand itself

      Cons

      Slow processes, sometimes lack of human resources

      avatar
      Nespresso Response
      4y
      Hello Colleague, Thank you for the feedback and for recognizing out brand and marketing efforts. Our business is growing and evolving and we appreciate the efforts of all employees to support Nespresso's goals. We would welcome to hear more about the areas of opportunity you describe. Please speak with your Line Manager or HRBP. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
      5.0
      Nov 1, 2021

      Great Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, smart employees. I learned a lot

      Cons

      The interface of the till system was overly complicated and not very reliable.

      avatar
      Nespresso Response
      4y
      Hello Colleague, Thank you for your feedback and review. We are happy to read that you enjoyed working with your team and various training and learning opportunities we provide. Regarding the areas of improvement you described, at Nespresso, we are consistently working to improve our technologies across the company. If you want to share more feedback with us, please, reach out to your local ManCom member or HRBP. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
      1.0
      Nov 1, 2021

      Team Lead

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like a chaotic workplace, this is the place to be.

      Cons

      Antiquated systems, lack of training, need to learn on the fly. Policies and procedures change weekly.

      avatar
      Nespresso Response
      4y
      Hello Colleague, Thank you for sharing your feedback. It's unfortunate to read that you are not satisfied with some elements of your work. At Nespresso, we focus a great deal on our people development and talent management providing various learning and training opportunities for all our employees. It's also of great importance for us that all our employees understand and follow the company's policies. We encourage you to contact your Manager, Regional Business Manager or HRBP to share your concerns. With your additional comments, we can look further into what you mentioned. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
      Viewing 1405 - 1407 of 1,882 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,240 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.