Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,240 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 187 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 116 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 83 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 19 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,882 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Oct 14, 2021

Product Specialist

Product specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible, professional, fun and exciting company.

Cons

Not too much career progression.

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. It's great to know that you enjoyed many aspects of working for Nespresso and recognize our company as fun and professional. We are sorry to hear about the areas you see as cons. At Nespresso we always focus on our people’s career development and talent management, so they can achieve what they aspire in their careers. We will make sure to pass your feedback to the responsible team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Oct 12, 2021

my time

Stock associate

Recommend

CEO approval

Business Outlook

Pros

great community of co-workers and upper management

Cons

many logistics issues were challenging

Nespresso Response

4y

Hello Colleague, Thank you for your feedback and review. We are happy to know that you enjoyed working with your colleagues and manager. It's unfortunate you had difficulties on your position. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. We will make sure to pass your feedback to the respective team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Oct 12, 2021

Great brand and great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of progression opportunities available

Cons

No cons for me to list

Nespresso Response

4y

Hello Colleague, Thank you for such a positive feedback and review. We are happy to hear you enjoyed our career progression and development opportunities. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 1411 - 1413 of 1,882 Reviews

Jobs at Nespresso

Retail Stock Associate, Dadeland

Retail Sales Associate (Part-Time)

Retail Sales Associate

Retail Stock Associate, Part-time

Retail Stock Associate

Nespresso

Nespresso reviews

Company ratings over time

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Reviews by job title

Product Specialist

my time

Great brand and great place to work

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