Nespresso reviews

3.8

74% would recommend to a friend

(1,880 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Sep 30, 2021

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great team - great management - great learning opportunity

Cons

- scheduling - not much growth - uniform

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Nespresso Response
4y
Hello Colleague, Thank you for the feedback. We are happy to hear you enjoyed provided trainings as well as working with your colleagues. It is good to know you had a great experience working at Nespresso. If you want to share more feedback regarding the opportunity areas you outline, please feel free to connect with your local ManCom member, or HRBP. We would appreciate hearing more feedback about how we can improve. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
5.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Great place for customer service exp, delicious coffee, free coffee, possibility of expansions

Cons

Climbing corporate ladder takes time

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback with us. We are happy to provide employees with company benefits and perks as a part of our Total Rewards package. Our company is growing and evolving, and we appreciate our employees' efforts in supporting Nespresso's goals and providing the best customer support. We understand your experience with career pathing did not meet your expectations. We invest a great deal in coaching and career development, and encourage you to speak with your manager regarding your concerns. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
5.0
Sep 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice people and good culture

Cons

some customers are too annoying

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Nespresso Response
4y
Hello Colleague, Thank you for your feedback and for recognizing Nespresso as a good place to work. We are happy to hear you enjoy working with your colleagues and enjoy your working environment. It is unfortunate to hear you were not satisfied with some elements of your experience. We will pass on your concerns to the team. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
Viewing 1414 - 1416 of 1,880 Reviews

Glassdoor has 3,238 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.