Nespresso reviews

3.8

74% would recommend to a friend

(1,880 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Sep 12, 2021

Fun job

Recommend
CEO approval
Business Outlook

Pros

Great products, fun, fast-paced and engaging

Cons

Salary/pay, overworked, and no proper coaching

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your review with us. We are happy to hear that you enjoyed the experience of working at Nespresso, and that you like our products. We are sorry that you were not satisfied with some elements of your work. At Nespresso, we strive globally to offer our employees market-competitive salaries. It's very important for us to ensure that our employees have a work-life balance and proper coaching. We encourage you to reach out to your local HRBP or ManCom member, so we can look further into what you raised. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
4.0
Sep 10, 2021

Analyste

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In general: - great working environment - company with relatable values - great product! - amazing colleagues (international) On your salary: - monthly lunch benefit - monthly health insurance benefit - bonus as of day 1

Cons

- not easy to move up the "career ladder" - low salary increases over the years (but yearly bonus does help)

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Nespresso Response
4y
Hello Colleague, Thank you for your feedback. We are happy to hear you enjoy working with your colleagues and work environment. We are proud to provide employees with company benefits and perks as part of our Total Rewards package, such as bonuses and health insurance. Similar to rewards, we focus a great deal on our people’s career development and talent management. We believe this balance across several components is important for our people. We do, however, appreciate the feedback and will pass along to the appropriate team members. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
3.0
Sep 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Free machine and 200 coffee capsules per month Great colleagues

Cons

Poor management No progression opportunities Very sales based role Pretentious service Low salary No work/life balance, can be rota’d to work 9 days in a row with a combo of earlies/lates

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Nespresso Response
4y
Dear Colleague, Thank you for your feedback. We appreciate the pros you outlined around our Total Rewards package, including our free machines and coffee. We were disappointed to read your cons, specifically connected to the management team and career development. At Nespresso, we invest in our leaders and employees development, so they can work together well and achieve what they aspire in their careers. Also we strive to have an open, transparent and collaborative organization, where everyone is free to express their ideas and ask questions. It is important for us to ensure that our employees have a good work-life balance. We would encourage you to contact your local ManCom member, HR team or BEO Guillaume Chesneau, so we could look further into your comments. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
Viewing 1423 - 1425 of 1,880 Reviews

Glassdoor has 3,238 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.