Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,238 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 194 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "discounts and free coffee" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 159 reviews)); "no work life balance concidered" ((in 49 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 43 reviews)); "Upper management and corporate expectations are absurd." ((in 26 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,880 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,880 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Aug 19, 2021

Mediocre management but great team

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Vibrant work atmosphere Connect with people from different backgrounds Multiple opportunities to engage in customer service

Cons

Strict and inflexible management Less attractive salary

Nespresso Response

4y

Hello Colleague Thank you for recognizing Nespresso’s efforts in cultivating an excellent work environment. Our success is due to the meaningful contributions of our people at Nespresso, and we are happy you enjoyed working with your colleagues. We work to offer our employees a market-competitive Total Rewards package. Similar to rewards, we focus a great deal on our people’s career development and talent management. We believe this balance across several components is important for our people. Please contact your local HRBP, ManCom member or me, so we can look further into what you raise. We wish you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO

5.0

Aug 18, 2021

Amazing company

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

The management is really good. Pay is decent as well. On top of that you do get bonuses based on your sales quarterly.

Cons

When it's not peak season, it's a little bit challenging to increase sales and it affects your bonus.

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are happy to read that you enjoy different parts of our Total Rewards package, such as our bonus system and market competitive salaries. It is nice to know that you enjoy working with your colleagues. Regarding the cons, we encourage you to reach out to your Line Manager or HRBP to address your concerns. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

3.0

Aug 17, 2021

Stable

Senior sales associate

Recommend

CEO approval

Business Outlook

Pros

High standarts Safety, Good brand products

Cons

Lack of career growth Low level of social package Low level corporative culture

Nespresso Response

4y

Hello Colleague, Thank you for sharing you feedback with us. We are happy to read that you recognize our company values. It's unfortunate to hear about your concerns. At Nespresso, we strive globally to offer competitive packages in every market. Also, we invest greatly in our employee’s development, so they can achieve what they aspire in their careers. We encourage you to contact you Line Manager, NLT member or me. With your additional comments we can look further into what you raise. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 1432 - 1434 of 1,880 Reviews

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Nespresso

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Mediocre management but great team

Amazing company

Stable

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