Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,238 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 194 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "discounts and free coffee" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 159 reviews)); "no work life balance concidered" ((in 49 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 43 reviews)); "Upper management and corporate expectations are absurd." ((in 26 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,880 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 17, 2021

Very good

Regulatory affairs specialist

Recommend

CEO approval

Business Outlook

Pros

Great relationship with colleagues and managers, training resources and flexible working hours

Cons

Usually high work load and sometimes short deadlines to manage

Nespresso Response

4y

Hello Colleague, Thank you for your feedback and review. We are glad to know that you enjoyed working with your colleagues and recognize our flexible working hours. Regarding the areas you see as a cons, we would welcome hearing more specifics from you. Please reach out to your local HRBP or ManCom member, so we could further look into what you raise. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Aug 16, 2021

Coffee advisor

Recommend

CEO approval

Business Outlook

Pros

-good environment (interesting industry the coffee industry) -good salary -continuous training

Cons

-pressure if sales goals -not easy to get promoted Overall not many cons for an entry level job

Nespresso Response

4y

Hello Colleague, Thank you for sharing your feedback with us. We are glad that you enjoyed the parts of our Total Rewards package, such as our market competitive salary and training opportunities. It is nice to read that you enjoyed the working environment. Regarding the cons, we are sorry that you felt pressure on your position. At Nespresso, we invest greatly in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. If you want to share more feedback with us, please, reach out to your local HRBP or ManCom member. With your additional comments, we can look further into what you raise. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

5.0

Aug 14, 2021

Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

there are many benefits to this company, but one that particularly helped me was the access to close mentoring for further development

Cons

there is a lot of knowledge required of coffee in particular, some may find it uninteresting

Nespresso Response

4y

Dear Colleague, Thank you for your feedback and review. We are happy that you recognize the benefits we provide as a part of our Total Rewards package. We are really glad that you enjoyed our learning and development opportunities. We wish you all the best in future endeavors. If you want to share additional feedback with us, please, reach out to your local HRBP or ManCom member. Best regards, Guillaume Le Cunff, CEO

Viewing 1435 - 1437 of 1,880 Reviews

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