Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

-Free coffees and machines That's about it.

Cons

-Abusive staff members, and corporate did nothing about it.

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Nespresso Response
11mo
Hello, Thank you for sharing this review. We are deeply concerned about the issues you raised. Nespresso is a company with strong values and culture, where everyone should be treated with care and respect, and any kind of inappropriate treatment or behavior is absolutely unacceptable. Your feedback is crucial to us, as we are continuously committed to improving ourselves. It will be shared with the responsible team. Please, don’t hesitate to contact your local HR team with more details. Wishing you well. Thank you.
4.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good part time work and contract with commission sales and paid commute.

Cons

Training could be more intensive and higher pay could be a benefit to motivate.

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Nespresso Response
1y
Hello, Thank you for taking the time to provide feedback on your experience at Nespresso. We appreciate that you consider our company a good place to work at. We are committed to providing a comprehensive and rewarding benefits package to ensure the well-being and satisfaction of our teams. Regarding points for improvement you mentioned, we appreciate your suggestions. At Nespresso, we understand the importance of training and we invest in various programs and provide different resources to equip our teams with the necessary tools and knowledge to tackle challenges effectively. Concerning salary, we continuously evaluate our salary structures to ensure they remain competitive within the market, as compensation is a significant aspect of job satisfaction. Your input is important to us, and we are committed to making necessary adjustments to ensure a better experience for all our employees. If you have any further details or concerns, please feel free to share them with your former local HR or management team. Wishing you best of luck in your new endeavors. Thank you.
4.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible working hours, good working environment with friendly people

Cons

entitled customers, very busy weekends

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Nespresso Response
1y
Hello Colleague, We sincerely appreciate you sharing your thoughts about your time at Nespresso. It’s wonderful to know that you enjoy the flexibility of your working hours and the welcoming environment created by your teammates. Your positive insights mean a lot to us. We also acknowledge the concerns you mentioned, as we continuously work to improve our operations and customer interactions. We are committed to analyzing these challenges to enhance the overall experience for both our employees and customers. We remain open to all employee feedback, as it plays a vital role in our efforts to foster a positive workplace culture. Wishing you continued success in your career. Thank you.
Viewing 142 - 144 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.