Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
May 5, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Loved working for the company, good work environment, lovely colleagues and manager

Cons

Had so much to remember Interms of the nature of the coffee as there were new innovations very often

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Nespresso Response
1y
Hello, Thank you for taking the time to provide feedback on your experience at our company. We greatly appreciate the positives you mentioned. It's important to us to create a friendly and supportive atmosphere for everyone, and we're glad to hear that you value our effort in this area. Regarding the cons you outlined, we are constantly working towards improving our workflow. We appreciate our Nespresso teams' collaborative efforts to deliver the best service to our customers. In addition, we strive to provide our people with all the necessary support and training at all levels. We will make sure to pass your feedback to the respective team, as it will help us improve. Please, feel free to reach out to your former local HR team as well if you have any further details or concerns. We wish you well in your new endeavors. Thank you.
5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Extra edge on top of standard retail

Cons

Not great working environment due to location and customer demands

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Nespresso Response
1y
Hello, We appreciate your honesty and value your input. The pros you mentioned allow us to provide a unique and exceptional experience on the market. Nevertheless, we understand that the location and customer demands can sometimes create a challenging working environment. We are constantly striving to improve the overall experience for our employees and appreciate your patience and dedication in navigating these challenges. Your feedback is important to us, and we will take it into consideration as we continue to make improvements. We wish you all the best in your future endeavors. Thank you.
5.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

good benefits and good team

Cons

no cons very good company

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Nespresso Response
1y
Hello Colleague, Thank you for sharing such a positive review with us and for considering Nespresso a good company to work for. We are proud to offer our employees various benefits as part of our Total Rewards package, such as multiple perks and bonuses. It is also important to us to foster a friendly environment where everyone succeeds, and we are happy that you appreciate our efforts in this area. It's always a pleasure to work with someone who is passionate and eager to grow with us. If you have any additional details or suggestions, you are welcome to contact your local HR or management team. Wishing you continued success at Nespresso. Thank you.
Viewing 145 - 147 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.