Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Nov 7, 2018

Bar Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Great product and benefits. Challenging and rewarding work. Thorough product training. Ability to make extra money with overtime pay.

Cons

Inconsistent communication and expectations from higher management.

3.0
Nov 1, 2018

A typical retail job !

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good coffee allowance and machine

Cons

Slow progression within the team

2.0
Oct 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay for hours worked. Free coffee and machine. Relatively flexible. Boutique staff and boutique management are all very friendly. The boutique management do all they can to create a positive environment for the staff despite the ineptitude and inefficiency of head office management.

Cons

Upper management create an unhealthy and fairly toxic atmosphere with unrealistic expectations and KPI’s. They don’t factor in seasonal increases or decreases in demand when they set their KPI’s and then become increasingly hostile when the staff fails to meet them. Upper management from head office also treat the boutique’s management terribly which causes unnecessary stress.

Viewing 1447 - 1449 of 1,877 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.