Nespresso reviews

3.8

74% would recommend to a friend

(1,879 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
May 19, 2021

Nespresso UK

Recommend
CEO approval
Business Outlook

Pros

Salario, coffee, bonuses, team, nothing else

Cons

busy most of the time

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback and review. We appreciate the pros you highlighted regarding parts of our Total Rewards package such as salary and benefits and free coffee. We are happy to know you enjoyed working with your team. We wish you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO
5.0
May 19, 2021
Recommend
CEO approval
Business Outlook

Pros

prosperous in life is what every one desires

Cons

consistability is the best way to succeed in life

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Nespresso Response
5y
Hello Colleague, Thank you for such a positive review and feedback. It is great to see you enjoy the experience of working for Nespresso. Regarding the areas of improvement you described, we encourage you to work with your Manager and discuss the possibilities of career advancement. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
1.0
May 18, 2021
Recommend
CEO approval
Business Outlook

Pros

The training was ok but not great

Cons

Rude customers sometimes. poor system

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback and review. We are happy to read that you enjoyed our various learning and development opportunities that we provide at Nespresso. Regarding the cons you outlined, our company is growing and evolving, and we appreciate our retail employees' efforts in supporting Nespresso's goals and providing the best customer support. We are constantly striving for continuous improvement, that is why we encourage you to reach out to your Line Manager, ManCom member or BEO of your market, Guillaume Chesneau, to discuss your concerns. We will be happy to look into this with you. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
Viewing 1468 - 1470 of 1,879 Reviews

Glassdoor has 3,237 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.