Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,235 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 186 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 28, 2021

Good company with challenges

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

- Great projects (lots of development) - PME feel - Bonus

Cons

- Big turnover - Low salary - Issues with HR

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. We are happy to hear you enjoy working on company projects. We work to offer our employees at Nespresso a market-competitive total rewards package, which includes base salary, bonus/incentives, benefits, and learning. Similar to rewards, we focus a great deal on our people’s career development and talent management. We believe this balance across several components is important for our people. Regarding the opportunity areas you identified with the HR team, please come forward to provide this feedback to your Line Manager, ManCom member, or HRBP. We welcome the opportunity to discuss futher. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO"

4.0

Mar 25, 2021

Bigger than you expect

Team leader

Recommend

CEO approval

Business Outlook

Pros

Moving up is an option, head office is an option

Cons

Lots of back office work along with sales floor

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and for recognizing our efforts in providing mobility and career advancement for employees. Our business is growing and evolving, and we appreciate the efforts of our retail employees to provide the best service to our boutique customers. We appreciate your advice to management and will pass on your feedback to the local team. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

3.0

Mar 24, 2021

Not the best but not bad

Brand manager

Recommend

CEO approval

Business Outlook

Pros

Free coffee, big brand name

Cons

Growth is based on connection not skills

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. We are proud to offer employees company perks as part of our Total Rewards. At Nespresso, we believe strongly that employees have many options to consider for their career advancement. We suggest you speak with your Line Manager, ManCom member or HRBP regarding the career development support you are seeking. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

Viewing 1501 - 1503 of 1,878 Reviews

Jobs at Nespresso

Retail Sales Associate (Part-Time)

Retail Stock Associate

Retail Sales Associate, Lenox Square

Retail Sales Associate (Full-Time)

Retail Sales Associate

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Good company with challenges

Bigger than you expect

Not the best but not bad

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