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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,878 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Mar 24, 2021

      Good place..poor management

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee..nice people and environment

      Cons

      Poor management no one ones with team Favoritism

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback. We are proud to offer company perks as part of our Total Rewards package, and are happy you found the working environment enjoyable. We make it a priority that our managers are provided with extensive training to ensure they are equipped and fully capable of leading their teams. We do, however, appreciate your feedback and will pass it on the appropriate team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
      4.0
      Mar 24, 2021

      Good to work

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive work environment to work in

      Cons

      Unrealistic expectations set by upper management

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback and for recognizing Nespresso as a positive environment to work in. Our business is growing and evolving, and we appreciate the efforts of our employees to provide the best service to our customers. If you want to share more feedback regarding your concerns, please feel free to contact your former ManCom, HR team or me. It is important to see what we can do to improve as a company. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
      3.0
      Mar 24, 2021

      Great!

      Crm analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good perks and good environment

      Cons

      1 role 1 person and no back ups

      avatar
      Nespresso Response
      5y
      Hello Colleague, Thank you for your feedback. We are proud to offer employees competitive market benefits and perks as part of our Total Rewards. Our business is growing and evolving and we appreciate the efforts of our employees, however we would suggest working with your manager regarding support for your workload. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
      Viewing 1504 - 1506 of 1,878 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.