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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      4.0
      Apr 4, 2018

      Great!

      Casual coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The people are fun loving and friendly -Easy Job -Lots of shifts available -Good training

      Cons

      -Bad management (did not have a store manager for almost a year)

      2.0
      Mar 28, 2018

      Bad Company Culture

      Coffee boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only positive aspect of Nespresso is their benefits. They have generous benefits.

      Cons

      Nespresso cares very little about their employees. They constantly push their employees to sell at any cost. For example, where I worked, we were pressured to sell as many machines as possible. If we didn't meet goals, we were shamed. There was no incentive to sell, though, because the store was inside a Macy's, and the Macy's associates received commission for our hard work. Most of all, Nespresso does not care about woman. I was sexually harassed by the assistant manager, and when I reported it to my manager she accused me of lying and said it was "time to move on."

      5.0
      Mar 27, 2018

      Nespresso is a great place to work at!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In the year I have been at Nespresso I have observed a lot of growth in terms of the company and professional development. Although I have only been here a little over a year I am impressed at the level of commitment, passion, and dedication from people. A lot of focus on coffee and the company cares a lot about its customers and employees. I have witnessed colleagues on my team get promoted, visit our AAA farms in Costa Rica, and Colombia. I mean how cool is that? At the end it's what you make of it because I can tell you other companies out there do not offer half of what is presented at Nespresso when it come to opportunities within the company, at Nestle, or internationally.

      Cons

      Very fast environment, challenging work, and office can use some sprucing. Other than that I have not experienced anything negative personally

      avatar
      Nespresso Response
      7y
      Dear Nespresso Employee, Thank you for your positive review, we’re proud to offer competitive benefit programs and great perks to our employees, and you’re right, we do sponsor trips to coffee farms and much more. The US market is growing at a rapid pace with high achievement goals, our teams have a winning drive and I’m always extremely pleased by each department’s efforts to deliver the best service and quality product to our customers. As an update, I’m happy to share we’ve recently moved and built a new corporate office that better reflects our brand and promotes our sustainability initiatives. We continue to communicate through the channels you mentioned, and we’re also connecting on our new internal social media platform called Workplace, where I hope you will connect with me to continue sharing your feedback. Thanks a lot, Guillaume Le Cunff President & CEO, Nespresso USA
      Viewing 1513 - 1515 of 1,875 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,231 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.