Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Mar 23, 2018

Good product - not great environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to work.

Cons

A lot of the management is unqualified. They are given jobs not because the exude leadership but because they have been with the company for awhile, and are liked by specific individuals ( office politics). People get promoted even if they do not have experience.

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Nespresso Response
8y
Dear Nespresso employee, Thanks for your feedback, it is appreciated. Nespresso works hard to deliver an excellent product for our global customers to enjoy. I have reviewed your entire post and I have a specific concern regarding your “advice to management”. It would be beneficial for me to have the opportunity to speak with you in further detail. If this is a continuous situation that is occurring within the team, hearing specific points from you would be useful. I am happy to listen and work with you directly regarding all of your viewpoints if you care to reach out. Or, if you prefer, please call our confidential employee help-line at 888-424-2409. All my best, Guillaume Le Cunff
1.0
Mar 22, 2018
Recommend
CEO approval
Business Outlook

Pros

$40 monthly credit to your account Good co workers

Cons

Poor management skills No leadership Regional Manager is absent and avoids to solve his employees problems No growth Constantly pressured to sell and exceed your previous numbers( ASPT, KPI etc) Can be fired instantly without notice

1.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Free coffee machine,coffee allowance monthly. Learn management skills

Cons

Poor management at head office level. Bad till system. Working as a factory environment. Ridiculous rules and regulations. Unachievable expectations.

Viewing 1516 - 1518 of 1,875 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.