Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Mar 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Good london living wage salary Good colleagues and benefits eg birthday cake coffee machine and allowance

Cons

Understaffed at times but this was a small boutique

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are proud to offer a competitive market package as part of our Total Rewards and are happy to hear you enjoyed working your colleagues. Regarding your concern, we appreciate the efforts and adaptability of our retail employees in providing the best service to our customers. We will pass your feedback to the local team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
4.0
Mar 8, 2021

Cons and pros

Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, and good commission.

Cons

Physical fatigue from standing for a 10am - 18 pm shift.

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are proud to offer a competitive market package as part of our Total Rewards. Our retail business is growing, and we appreciate the efforts and adaptability of our retail employees in providing the best service to our customers. Given your comments on the impact of standing in our boutiques, please discuss with your Line Manager to find the right balance for you. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
4.0
Mar 6, 2021
Recommend
CEO approval
Business Outlook

Pros

flexible shifts available for part and full time

Cons

stand for 8 hours which hard for me to maintain same performance

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback and for recognizing Nespresso's efforts to foster a great working environment. Providing our employees with flexibility and a work-life balance is a priority. Our retail business is growing, and we appreciate the efforts and adaptability of our retail employees in providing the best service to our customers. Given your comments on the impact of standing in our boutiques, please discuss with your Line Manager to find the right balance for you. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO
Viewing 1513 - 1515 of 1,878 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.