Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,235 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 186 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

4.0

Mar 16, 2021

Nespresso

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

There is free coffee Flexibility Nice uniform

Cons

Not alot communication Difficult to reach supervisor

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. We are proud to offer employees many company perks as part of our Total Rewards. It's unfortunate you had difficulty with communication and your supervisor. We invest a great deal in these areas so our employees are well informed and supported. If you want to share more feedback with us, please feel free to contact your former ManCom, HR team or me. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

4.0

Mar 14, 2021

Good Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You work with nice people

Cons

Poor management yet they are very kind

Nespresso Response

5y

Hello Colleague, We are happy to hear your colleagues and management were nice people to work with. We make it a priority that our managers are provided with extensive training to ensure they are equipped and fully capable of leading their teams. We appreciate the opportunity you highlight. If you want to share more specifics, please contact your former ManCom member to share your thoughts. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

3.0

Mar 12, 2021

It is a subjective experience for everyone, if you are lucky to have a great manager, everything looks amazing.

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Monthly coffee allowance and minimum wage.

Cons

High demand of work force in order to achiece the targets.

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. We are proud to offer employees company perks as part of our Total Rewards. Our business is growing and evolving, and we appreciate the efforts of our retail employees to provide the best service to our boutique customers. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 1510 - 1512 of 1,878 Reviews

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Nespresso

Good Job

It is a subjective experience for everyone, if you are lucky to have a great manager, everything looks amazing.

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