Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Feb 8, 2021

Sales associate

Recommend
CEO approval
Business Outlook

Pros

Free coffee, good work/life balance for students

Cons

student job, pay not that high

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Nespresso Response
5y
Hello Colleague, We are proud to offer flexibility to our employees, ensuring a good work-life balance is a top priority. It’s unfortunate to hear you were not satisfied with your pay, as we try our best to provide our employees a market competitive and excellent offer. Thank you for your feedback, wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO
3.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Customer Service experience and development

Cons

Little advancement opportunity, crowded field and long wait time.

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are happy to hear you’re enjoying your experience and develop at Nespresso. Regarding your concern for little advancement, I would suggest working directly with you manager to voice your desire for career advancement. We will pass on your other concerns to the appropriate team. Thank you, Guillaume Le Cunff, CEO
5.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Good work environment and pay

Cons

Can be too competitive and harsh

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are proud to provide our employees a market competitive and excellent offer. Ensuring a great employee experience is a top priority, and we are happy to hear you are enjoying working at Nespresso. Our business is growing and evolving, so we appreciate our employees’ efforts to provide the best sales and service to our customers Thank you, Guillaume Le Cunff, CEO
Viewing 1540 - 1542 of 1,878 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.