Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Feb 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Wage good for retail Various benefits

Cons

Bad management Sometimes targets feel unrealistic

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Nespresso Response
5y
Dear Colleague, Thank you for your feedback. We appreciate the pros you outlined around our total rewards package. We were disappointed to read your cons specifically connected to the management team. At Nespresso, we invest a great deal in our leaders developmental so they can lead and manage their teams well. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to our Nespresso UK Business Executive Officer, Guillaume Chesneau, at guillaume.chesneau@nespresso.com , or contact me directly. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO
5.0
Feb 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Very nice place for part time

Cons

Can be a little annoying with targets

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are proud to offer flexibility options to our employees. Our business is growing and evolving, and we appreciate our Nespresso teams working together to deliver the best sales and service to our customers. One suggestion would be to speak with your line manager about target setting and how to make it work better for you. Wishing you much continued success in Nespresso. Thank you, Guillaume Le Cunff, CEO
4.0
Feb 1, 2021

Review

Recommend
CEO approval
Business Outlook

Pros

The people in the team were great.

Cons

Some customers were rude towards the staff and demanding.

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Nespresso Response
5y
Hello Colleague, Thank you for your time at Nespresso and the feedback you provided. We are happy to hear you enjoyed working with your team members. Our business is growing and evolving, and we appreciate our employees’ efforts to provide the best sales and service to our customers. Wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO
Viewing 1543 - 1545 of 1,878 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.