Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Jan 27, 2021

Good

Recommend
CEO approval
Business Outlook

Pros

Talking to customers, presentation, visual design, benefits

Cons

Salary, life balance, work culture and environment

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Nespresso Response
5y
Hello Colleague, Thank you for the feedback on your experience. We appreciate the efforts of our retail employees to deliver quality service to our customers. We are proud to offer a competitive benefits program as part of our Total Rewards package. Ensuring a great employee experience is a top priority for Nespresso. It is unfortunate to hear you were not satisfied with some elements of your experience. We will pass on your concerns to the team. Wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO
5.0
Jan 27, 2021
Recommend
CEO approval
Business Outlook

Pros

pay rate is very good, management treats you very well and hours are good

Cons

can be very quiet during working hours

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Nespresso Response
5y
Hello Coffee Advisor, Thank you for your positive feedback. We are happy to hear you are enjoying the Nespresso experience and your management team. We know the working days fluctuate, and we appreciate your flexibility to adjust with it. We appreciate the time you took to post your review. Best regards, Guillaume Le Cunff, CEO
3.0
Jan 25, 2021

Good

Recommend
CEO approval
Business Outlook

Pros

Good managers in the company

Cons

Not that much help for juniors

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We make sure to invest in our managers so they can lead their teams well. We appreciate the efforts of our retail employees and will pass on your feedback to the team. Wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO
Viewing 1549 - 1551 of 1,878 Reviews

Glassdoor has 3,234 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.