Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,235 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 179 reviews)); "Good benefits, great team, free coffee" ((in 132 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Great Team and Product" ((in 76 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

2.0

Feb 1, 2021

Salary does not meet expectations

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Well payed overtime, good working hours

Cons

Salary does not motivate the luxury service, asking more with out paying more

Nespresso Response

5y

Dear Colleague, Thank you for your feedback. We understand you enjoyed parts of your work experience such as working hours and paid overtime. You shared your salary did not meet your expectations. At Nespresso, we strive to offer our employees a market competitive total rewards package. In Cyprus, our distributor partner manages the Nespresso business, and we will pass your feedback to this team. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO

5.0

Jan 30, 2021

CRC

Crc specialist

Recommend

CEO approval

Business Outlook

Pros

comfortable environment, implemental, and easy going

Cons

nothing exactly, it was really amazing experience

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. Ensuring a great employee experience is a top priority, and we are glad you enjoyed working for Nespresso. Wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO

4.0

Jan 30, 2021

Better than minimum wage but rare increases

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Start higher than retail avg but you stay that way a long time

Cons

Overworked, a lot of work politics

Nespresso Response

5y

Hello Colleague, Thank you for your feedback. We are proud to provide our employees a market competitive and excellent package. We will review the concerns you raised of workload, work politics, and career development with the team. Wishing you well with your future endeavors. Thank you, Guillaume Le Cunff, CEO

Viewing 1546 - 1548 of 1,878 Reviews

Jobs at Nespresso

Retail Stock Associate, Dadeland

Retail Sales Associate, Lenox Square

Retail Sales Associate, Aventura Mall

Retail Store Manager, The Domain

Retail Sales Associate

Nespresso

Nespresso reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Salary does not meet expectations

CRC

Better than minimum wage but rare increases

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Nespresso reviews FAQs

Jobs at Nespresso