Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Excelent service and procedures; great team; nice extra activities

Cons

No cons. Too much Coffee available for NON drinkers

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Nespresso Response
5y
Hello Colleague, We appreciate your feedback and review. Thank you for sharing the many positives of working for Nespresso such as great teams, our world-class customer service, and nice activities. It was great to see you enjoyed the experience. We wish you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO
3.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary, comprehensive training, free coffee/machine, pictolite is great (in concept, when it works)

Cons

Very up-selly. Point of sale/till system is atrocious and needs updating - causes so many problems that could so easily be resolved. Cashing up is done manually, employees have to keep their receipts for the day on a little clip.

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Nespresso Response
5y
Hello Colleague, We appreciate your feedback and review. Thank you for highlighting some of the pros of working with us such as the rewards package including the coffee benefit and our investment in training. We appreciate the comments on our PoS systems. We are constantly striving for continuous improvement, and we will pass your feedback to the UK team. Wishing you much success with your future endeavors. Best regards, Guillaume Le Cunff, CEO
5.0
Jan 9, 2021

Good place

Recommend
CEO approval
Business Outlook

Pros

Fun place and wonderful experience. many things to learn from

Cons

too many things during operation and customer thinks is a place that serve free coffees

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Nespresso Response
5y
Hello Colleague, We appreciate your review and feedback. We are happy to hear that you enjoyed working at Nespresso and that you learned through your experience with us. We wish you well with your future endeavors. Best regards, Guillaume Le Cunff, CEO
Viewing 1561 - 1563 of 1,877 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.