Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,233 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 49% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 192 reviews)); "Discounts and free coffee, although that is stopping very soon." ((in 139 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good training when they have the adequate staff Improving company culture" ((in 51 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,877 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,877 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Jan 8, 2021

Good atmosphere with great advantage

Production team leader

Recommend

CEO approval

Business Outlook

Pros

Salary within the average. Less than the pharmaceutical companies if you look at the basic salary. But taking into consideration the bonus, 2nd pillar contribution, health insurance contribution, the package is good. Nespresso takes care of its employees,

Cons

Too little to be pointing out

Nespresso Response

5y

Hello Colleague, We appreciate your feedback and review. As a company, one of our key beliefs is caring for our people, and we are pleased that you recognize that care. We appreciate your comment about our market competitive total reward packages. Thank you for the additional insight for management; we will pass it on to our local team. Wishing you much continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

5.0

Jan 8, 2021

Great Company

Executive sales representative

Recommend

CEO approval

Business Outlook

Pros

Good work system and motivating environment.

Cons

No career path set for employees.

Nespresso Response

5y

Hello Colleague, We appreciate your review and feedback. We are pleased to hear that you are happy with your experience at Nespresso. We understand your experience with career pathing did not meet your expectations. We invest a great deal in coaching and career development, and encourage you to speak with your manager regarding your career interests. In Saudi Arabia, we have a distributor partner who manages the business there, and we will pass your feedback to them. We wish you much continued success. Best regards, Guillaume Le Cunff, CEO

4.0

Jan 7, 2021

Office Assistant

Receptionist/administrative assistant

Recommend

CEO approval

Business Outlook

Pros

The opportunity to work closely with every department.

Cons

Lack of involvment from the HR department/HR BP

Nespresso Response

5y

Hello Colleague, We appreciate your feedback. Thank you for recognizing Nespresso’s efforts in cultivating an excellent work environment. Our success is due to the meaningful contributions of our people at Nespresso, and we are happy you enjoyed collaborating with our various departments. In addition, we appreciate your comments regarding the HR team. Our HRBPs are partners to the company and its employees. In this spirit of continuous improvement, we will share your feedback with the market. We wish you well with your new endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 1564 - 1566 of 1,877 Reviews

Jobs at Nespresso

Retail Stock Associate, Dadeland

Retail Sales Associate, Lenox Square

Retail Stock Associate

Retail Sales Associate, Aventura Mall

Retail Sales Associate, part-time

Nespresso

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Good atmosphere with great advantage

Great Company

Office Assistant

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