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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      1.0
      Jan 31, 2021

      Ineffective HR

      Boutique associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company provides great benefits overall despite other glaring issues

      Cons

      Management is oftentimes manipulative and will encourage unhealthy competition between workers to the point where it breeds distrust

      avatar
      Nespresso Response
      5y
      Dear Former Employee, Thank you for noting that Nespresso offers great benefits, we are proud of our competitive compensation program and excellent perks. It’s unfortunate to hear of your experience with management. We make it a priority that our store managers are provided with extensive sensitivity training to ensure they are fully capable to lead and manage their teams. Although you are no longer with our company, please know we’ve always encouraged employees to work their HR business partners regarding any employee relations. If you would like to further discuss your concerns and further explain what ineffective HR means, please don’t hesitate to reach out to me directly. All the Best, Alfonso Gonzalez CEO, Nespresso North America
      5.0
      Sep 16, 2020

      Great company

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, plenty room for growth.

      Cons

      Management for retail stores isn’t the best

      3.0
      Mar 11, 2020

      Former employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, coffee credit, 401k, health benefits and competitive salary.

      Cons

      Inconsistent management, policies and procedures are not followed 100%. Inconsistent messages, that do not always get carried out. Boutique managers not held for the same standard as other team members. Never work weekends, or nights and have off every holiday of the year. Retail is a business that can not be run from the office. The boutique manager needs to be held to a higher standard and some accountability must be set in place.

      Viewing 160 - 162 of 1,875 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.