Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

great learning opportunity and very supportive teams

Cons

no cons as for now

avatar
Nespresso Response
1y
Hello Colleague, Thank you for sharing your insights about your experience at Nespresso. We are delighted that you recognized our efforts to foster a supportive environment for everyone. It is important to us to provide our people with different learning and training opportunities so they can grow and fulfil their career aspirations. We wish you much success with your new endeavors. Thank you.
4.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Interesting, Fast paced, good wage

Cons

No real cons, just got monotonous

avatar
Nespresso Response
1y
Hello Colleague, Thank you for providing your feedback regarding your time at Nespresso. We are pleased to hear that you enjoy the dynamic nature of your work and find our Total Rewards package rewarding. We also recognize that routine can sometimes set in, and we are committed to exploring new ways to enhance the work experience for our employees. Your input is invaluable as we strive to improve the overall employee experience. If you have any suggestions or further thoughts, please don’t hesitate to reach out to your local HR or management team. We appreciate your contributions and wish you continued success in your role. Thank you.
4.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Pretty decent pay - Great benefits - Company cares about professional development - Great co-workers

Cons

- The typically cons of working a customer service job

avatar
Nespresso Response
1y
Hello, Thank you for your feedback regarding your time at Nespresso. We are pleased to hear that you found value in the compensation and benefits offered through our Total Rewards package, which reflects our commitment to supporting our employees' well-being and professional growth. We’re also glad to know that you enjoyed working alongside your colleagues, as we prioritize creating a positive and collaborative work environment. We recognize that customer service roles can present unique challenges, and we are dedicated to providing our team with the necessary support to thrive in those situations. Your input is invaluable as we strive to enhance our workplace culture. Wishing you all the best in your future endeavors. Thank you.
Viewing 163 - 165 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.