Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,226 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 189 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 26, 2025

Decent

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Recognition when you do well Salary is decent for retail Flexible with scheduling

Cons

Heavy pressure on keeping numbers up Was often asked to work through my break

Nespresso Response

1y

Hello, Thank you for taking the time to share your thoughts on your experience with us. At Nespresso, we emphasize recognizing the contribution of our people and appreciating everyone’s efforts. It is also a pleasure to know that you were satisfied with your salary, as we want our employees to feel properly compensated. We always strive to offer a comfortable work environment for everyone, and we are glad that you recognize our efforts in finding the right balance between the business needs and the flexible work hours of our teams. Regarding the cons you brought to our attention, it is unfortunate to read that you felt pressure at work, as it's our priority to make sure that everyone has achievable targets and receives all the necessary support. We also understand the importance of a healthy work-rest balance and encourage our employees to take periodical breaks. Your input is essential in helping us recognize areas where improvements are needed, and we encourage you to communicate more specific concerns to your former local HR team. Wishing you well in your new endeavors. Thank you.

5.0

Mar 24, 2025

Nn’´´

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Nothing bad to say about

Cons

Good company to work with

Nespresso Response

1y

Hello, Thank you for sharing your positive feedback about your time at Nespresso. We are thrilled to learn that you had a favorable view of the company and found it to be a comfortable workplace. Your satisfaction is important to us, and we appreciate your recognition of our management team. We are committed to fostering a supportive and rewarding environment for all employees. At Nespresso, we are always open to employees` feedback. Your review is invaluable as we strive to enhance our workplace culture. Wishing you all the best in your future endeavors. Thank you.

4.0

Mar 23, 2025

Good job

Team leader

Recommend

CEO approval

Business Outlook

Pros

Bonuses, paid holidays, motivating team

Cons

The stores don’t get enough hours to bring people in when there’s call outs

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to provide your feedback. It is a pleasure to know that you are satisfied with the different bonuses and benefits we provide our employees with. At Nespresso, we always strive to foster an environment where everyone is motivated to succeed, and we are happy that you like your team. We understand that you are not satisfied with some elements of your working experience. Given that our people are our top priority, we are constantly striving to create a healthy work environment. We also work diligently to ensure that our team members have comfortable working hours that meet their needs. This feedback is important to us as we are constantly looking to improve. We would like to hear more from you to look into your concerns. Please feel free to contact your local HR or management team. Wishing you continued success at Nespresso. Thank you.

Viewing 166 - 168 of 1,873 Reviews

Jobs at Nespresso

Strategy Specialist, A.I., Self-Service, Chatbot, Automation (Remote)

Retail Stock Associate, Part-time

Retail Stock Associate, full-time, Prudential Center Mall

Retail Sales Associate, Aventura Mall

Retail Sales Associate

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent

Nn’´´

Good job

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Nespresso reviews FAQs

Jobs at Nespresso