Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Mar 18, 2016
Recommend
CEO approval
Business Outlook

Pros

great perks, such as company car, free lunch, transit card etc.

Cons

bad communication between departments. Bad choices in who they hire for upper management and how they let them rule the whole team.

avatar
Nespresso Response
10y
Hello – Thank you for your comments. I appreciate your positive comments regarding our benefits. At Nespresso USA, we are constantly changing given our growth, and this includes our employees who need to change with us. Also, I’m encouraging diversity in our teams which includes bringing some employees from the outside. We will continue to do this. Should you like to provide more specific information about your situation, please call our confidential employee help-line at 888-424-2409. We would be happy to follow up on your specific concerns. Thank you for your feedback and best of luck to you. Guillaume Le Cunff President @ Nespresso USA
3.0
Mar 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent salary, compared to most of the retailers. May open up a career progression routes else where with Nestle

Cons

You will be constantly micromanaged, as a coffee specialist you have no responsibilities whatsoever apart from being nice and sweet to customers. Progression into management will take a minimum of 1.5 years regardless of your output. Definitely wouldn't recommend it for an ambitious individual.

4.0
Mar 15, 2016

Great Company

Recommend
CEO approval
Business Outlook

Pros

Wonderful company, attractive salary and great opportunities. Annual bonus and salary increase as well as monthly capsule allocation.

Cons

Not many boutiques Nationwide so hard to progress up the ranks. Retail rosters can be draining and unable to take annual leave over any busy periods.

Viewing 1717 - 1719 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.