Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company culture with decent pay and benefits.

Cons

Monotonous job with long hours sometimes

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Nespresso Response
1y
Hello, Thank you for your feedback. It's wonderful to know that you found our company culture welcoming and inclusive, fostering a sense of teamwork and collaboration. We also appreciate your recognition of our competitive pay and comprehensive benefits package, which we strive to provide to ensure the well-being and satisfaction of our employees. We are sorry to hear that you found the job monotonous and that the hours were sometimes long. At Nespresso, we strive to create a work environment that is engaging and fulfilling for our employees. Your feedback is important to us, as we are constantly tackling necessary changes to address concerns raised by our employees. We wish you all the best in your future endeavors. Thank you.
4.0
Mar 17, 2025

Nespresso

Recommend
CEO approval
Business Outlook

Pros

Good easy work for good amount of pay

Cons

Not very professional management overall

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Nespresso Response
1y
Hello, Thank you for taking the time to share your experience with us. We’re glad to hear that you found your position rewarding and appreciated the balance between work and compensation, as we strive to ensure our employees feel both motivated and recognised through our Total Rewards package. Regarding the cons you mentioned, maintaining a professional and supportive environment remains a priority at Nespresso and is a continuous area of focus across all levels of the organisation. As we work to strengthen our internal practices, feedback like yours provides valuable perspective and is always appreciated. If you have any further details or suggestions you would like to share, please don’t hesitate to reach out to your former local HR team. Your input is invaluable in helping us enhance our employee experience. We wish you all the best in your future endeavours. Thank you.
3.0
Mar 16, 2025

Average

Recommend
CEO approval
Business Outlook

Pros

Good commission if get to sell

Cons

No proper training provided, no clear communication from bottom to top and between employees of every shift, last minute and ad hoc

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Nespresso Response
1y
Hello, Thank you for taking the time to share your experience with us. We are pleased to hear that you found value in the benefits structure during your time at Nespresso. Recognizing individual contributions and rewarding performance remains a key priority for us. We also acknowledge the points you raised regarding preparation for daily responsibilities and internal communication. At Nespresso, we are committed to dedicating significant attention to effective onboarding and ensuring clear, consistent communication across all teams and shifts, as we believe these are essential to building a well-functioning and supportive work environment. We value insights like yours as they help us refine our workplace culture and processes. Also, you are always welcome to share additional details with your former local HR team so we can investigate further and continue improving. We wish you all the best in your future endeavors. Thank you.
Viewing 172 - 174 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.