Nespresso reviews

Hello! Thank you very much for your review. Every year in October, we celebrate and thank employees for their years of service and their ongoing commitment and dedication to Nespresso. The event is a nice way to recognize each employee in front of their peers. Based on our experience and remarks from previous attendees, we enhanced the format of the ceremony to make it as flawless as possible. For example, the hand-written card from the manager is a new addition. We like your suggestions and appreciate you sharing with us. Congratulations on your tenure. Guillaume Le Cunff President @Nespresso USA

Hello, Thank you for your review. Offering great benefits to our employees is important to us and we are happy to read you are enjoying them. Training is also part of the benefits package. At Nespresso, training our customer-facing employees is essential. We have a dedicated team of Regional Retail Training & Quality Specialists that conduct classroom training on a regular basis in addition to the in-store training delivered for new hires, during the onboarding program. We are investing time and the necessary resources to build a robust training model to support our retail, trade and CRC employees. Please reach out to Aicha, Omni Channel Training & Quality Manager, as more feedback would be welcome and is crucial for us to further build and improve our training structure and execution at the store level. Thank you, Guillaume Le Cunff President @ Nespresso USA