Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,226 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 189 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,873 reviews)

Ratings by demographic groups

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Gender

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Feb 26, 2025

Employee Centric

B2b order management

Recommend

CEO approval

Business Outlook

Pros

My supervisor, manager and co-workers were all amazing. This was one of my favorite places to work. Work/life balance was easy and they encouraged it. There are so many employee programs, discounts, benefits and perks.

Cons

none for me, wish I still worked there.

Nespresso Response

1y

Hello, Thank you for taking the time to share your feedback. It’s great to hear that you had a positive experience at Nespresso and that our workplace culture, leadership, and employee programs contributed to your professional journey. At Nespresso, we strive to create an environment where employees feel valued, supported, and empowered, and it’s rewarding to know that these efforts resonated with you. Your contributions to the team are truly appreciated, and we’re glad to have been a part of your career. Wishing you all the best with your new endeavors. Thank you.

3.0

Feb 24, 2025

This is just a good job, not a good career

Team lead

Recommend

CEO approval

Business Outlook

Pros

Everyone working there has great benefits. You get great bonuses, yearly raises, free machines, coffee allowance, tuition reimbursement. It's definitely a great thing to take advantage of.

Cons

The upper management culture is extremely toxic. There's no accountability with the managers, if you don't play politics there, you will not get very far. There's also not a lot of opportunity for personal or career growth. If you're just looking for a job, it's great. If you're looking for a career, you have to tread very carefully.

Nespresso Response

1y

Hello, Thank you for sharing your feedback with us. While it's great you found the perks were valuable and advantageous, we are genuinely sorry to hear about your negative experience. We take your concerns seriously and want to assure you that we are committed to fostering a positive and inclusive work environment. Moreover, we believe in accountability and open communication and are dedicated to addressing any issues that may arise. Your feedback is instrumental in helping us identify areas for improvement and we will forward it to the responsible team. At Nespresso, we value our employees and strive to create an environment that has ample opportunities for career advancement. We wish you well in your future endeavors. Thank you.

5.0

Feb 24, 2025

Great Place to Work

Barista

Recommend

CEO approval

Business Outlook

Pros

They had a great structure, benefits and constant training. You could feel they cared about the employees.

Cons

I cant really say this job had any cons for me

Nespresso Response

1y

Hello, Thank you for sharing your thoughts with us. We are thrilled to hear that ongoing training opportunities made a positive impact on your time with us. At Nespresso, we are dedicated to fostering an environment where our employees feel genuinely valued, supported, and cared for. Your feedback is greatly appreciated, and it serves as a testament to our commitment to creating a positive and fulfilling workplace. We are grateful for the opportunity to have had you as part of our team, and we wish you much success in your future endeavors. Thank you.

Viewing 184 - 186 of 1,873 Reviews

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This is just a good job, not a good career

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