Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Feb 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture is top notch. Many companies will say this and use the same buzzwords, but the people at Nespresso truly live the values and are committed to the B-Corp mission. Flat structure promotes a collaborative environment within Nespresso. Pay and benefits are solid. Beautiful offices and lots of free coffee!

Cons

Gigantic corporate structure backed by Nestle can lead to a fair amount of bureaucracy above Nespresso.

avatar
Nespresso Response
1y
Hello Colleague, Thank you for sharing your review with us. We truly value your positive comments about our outstanding company culture, the dedication of our employees to our values and B-Corp mission, and the collaborative environment fostered by our flat structure, among others. Your positive feedback is greatly appreciated. However, we want to assure you that we are continuously striving to strike a balance to maintain the agility and efficiency that Nespresso is known for. We are committed to streamlining our processes and decision-making to ensure a more seamless and efficient experience for our employees and customers alike. Your feedback is invaluable in helping us identify areas for improvement, and we appreciate your understanding and patience as we navigate and optimize our operations. Rest assured, we are dedicated to creating an environment that fosters innovation, collaboration, and efficiency. Wishing you well in your journey with us. Thank you.
5.0
Feb 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Get to experience different coffees.

Cons

Hours can be strenuous depending on shifts.

avatar
Nespresso Response
1y
Hello, Thank you for sharing this review with us. We are proud to offer our people various benefits as a part of our Total Rewards package, such as free coffee, and it is a pleasure to read that you appreciated this. Regarding the cons you outlined, we are sorry to hear that you are not satisfied with some elements of your working experience. At Nespresso, we are constantly striving to create a healthy work environment and to find the right balance between the needs of our customers while also ensuring that our employees have comfortable workloads. This feedback is important and valuable to us, as we constantly seek to improve. If you want to share more details with us, you are always welcome to contact your former local HR team. We wish you well in your new endeavors. Thank you.
4.0
Feb 21, 2025

Learning Curve

Recommend
CEO approval
Business Outlook

Pros

able to learn more about coffee beans and origins

Cons

lack of shifts, have to travel to other outlets

avatar
Nespresso Response
1y
Hello Colleague, We sincerely value your positive feedback regarding the opportunity to deepen your understanding of coffee beans and their origins during your work with us. It is truly gratifying to hear that you find immense worth in expanding your knowledge in this particular domain. Regarding the cons you brought to our attention, we are sorry for any inconvenience they may have caused. At Nespresso, we strive to provide a convenient work environment for all our employees, and we appreciate your understanding in this matter. If you have any details or suggestions you would like to share, please don't hesitate to reach out to your local HR team. Your input is invaluable in helping us enhance our operations for all our employees. We wish you all the best in your journey with our company. Thank you.
Viewing 187 - 189 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.