Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Fast paced, fun staff, got to learn about all the new products, taste the new coffees

Cons

Corporate in environment in a retail setting, high stress, not great life work balance, unrealistic expectations

4.0
Jul 7, 2016
Recommend
CEO approval
Business Outlook

Pros

People working at Nespresso are very helpful when you reach for help. And throwing benefit are great. Managers are willing to have one in one meetings and group meeting to get feed back for the team. And find a way to improve the team, and store together.

Cons

It take a while for HR to get my pay stuff and some of the important information for me to use in store. Feel like the HR and store management have many miss communication.

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Nespresso Response
9y
Hello – thank you for sharing your feedback. I am glad to read about your experience working in a Boutique with a great supportive team. We want our leaders to support and inspire their team members to work efficiently and provide customers with the best experience. Our organization strives to resolve pay matters and employee information needs quickly. We have great tools to help us with these efforts such as Kronos and the weekly Newsletter. If you have any unresolved items, please speak to the BTQ Manager or the HR Manager assigned to your BTQ. I know they will quickly resolve the situation for you. Thank you. Guillaume Le Cunff President @ Nespresso USA
1.0
Feb 13, 2016

Unfair Practise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Company has Good Benefits and Salary

Cons

Upper Management seem to play favoritism

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Nespresso Response
10y
Hello – Thank you for your comments. All feedback is important to us. Since I am unfamiliar with the situation you are referring to, I invite you to share your feedback and concrete examples with us by contacting our confidential employee help-line at 888-424-2409. We will certainly review any specifics you can provide and always improve what has to be improved. Thank you for your comments. Guillaume Le Cunff President @ Nespresso USA
Viewing 187 - 189 of 1,875 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.