Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,226 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

4.0

Feb 10, 2025

Good

Deputy manager

Recommend

CEO approval

Business Outlook

Pros

Good location in the city

Cons

Maybe in need of more employees

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to provide us with your feedback. We appreciate your positive comments regarding our location in the city. Your feedback is valued, and we also understand your concern regarding the cons. Rest assured, we are actively working to ensure that our team is adequately staffed, as at Nespresso, we aim to provide an efficient and seamless experience for our customers. Punctuality is among the top priorities for us, and we are implementing measures to ensure that all aspects of our operations are consistently on time. We also recognize the importance of creating a welcoming environment for our customers. If you have any further suggestions or concerns, please do not hesitate to reach out to your local HR team. We are here to listen and continuously enhance our services. Wishing you much success in your journey with us. Thank you.

5.0

Feb 6, 2025

Great job!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Total pay and perks are great

Cons

None that I can think of

Nespresso Response

1y

Hello, Thank you for sharing such a positive review with us. We are delighted to know that you appreciated our Total Rewards package, which includes various bonuses, incentives, and benefits that we provide to our people. It is important to ensure that our employees are properly compensated for their work. If you ever want to share more feedback with us, please don’t hesitate to contact your former local HR or Management Team with additional details. Wishing you all the best in your new endeavors. Thank you.

5.0

Feb 5, 2025

Great experience

Product owner (po)

Recommend

CEO approval

Business Outlook

Pros

Great work place. Flexibility Carreer opportunity

Cons

None experienced at the moment

Nespresso Response

1y

Hello Colleague, Thank you for taking your time to share such a positive review with us. It is delightful to know that you consider our company a great place to work. We always make sure that our employees have a healthy work–life balance, and we are happy that you recognize our effort in this regard. In addition to this, at Nespresso, we understand the importance of professional growth, and it is our pleasure to support and provide our people with different opportunities for their career development so that everyone can thrive and succeed. If you want to share more details or suggestions with us, you are always welcome to contact your local HR or management team. We wish you continued success in your career with us. Thank you.

Viewing 193 - 195 of 1,873 Reviews

Jobs at Nespresso

Retail Stock Associate, full-time, Prudential Center Mall

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate, Madison Ave., NY, full-time

Retail Sales Associate

Nespresso

Nespresso reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good

Great job!

Great experience

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Nespresso reviews FAQs

Jobs at Nespresso