Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Feb 20, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great brand equity, autonomy and genuinely tries to do right by it's employees.

Cons

Too slow to innovate and lacks high performing culture.

avatar
Nespresso Response
1y
Hello Colleague, Thank you for sharing your review and dedicating so many years to our company. Our people are among our main priorities, and we are happy to know that you appreciate our efforts to create a welcoming and comfortable working environment. We also value your insights regarding the need for innovation and the importance of modernizing tools. At Nespresso, we are constantly growing and evolving, and we have a dynamic work environment that encourages continuous development while providing the best possible service. Your feedback helps us improve, and we will share it with the responsible team. If you have any additional comments or suggestions, please, feel free to reach out to your local HR or management team. Wishing you continued success at Nespresso. Thank you.
5.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Working in this store was my favourite part time job I’ve had. Staff are amazing

Cons

Nothing negative other than questionable uniforms

avatar
Nespresso Response
1y
Hello, Thank you for sharing your feedback on working with us. We are delighted to read that you liked working at our company. At Nespresso, we constantly strive to create a welcoming environment for our people, and we are glad that you recognize our efforts. Regarding the cons you highlighted, we understand the importance of clothing and uniforms and after a period of time gathering feedback from all our boutique colleagues globally, we’re in the process of rolling out new uniforms which provide more choice, comfort and sustainability. If you have any specific concerns or suggestions, we encourage you to discuss them with your former local HR team, so that we can improve. Wishing you much success in your new endeavors. Thank you.
3.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Resume Benefits (outside of salary)

Cons

Salary Bad Work life balance

avatar
Nespresso Response
1y
Hello, Thank you for sharing your review with us. At Nespresso, we are proud to offer our employees with various benefits as a part of our Total Rewards package, and it is great to know that you appreciated this. On the other hand, it is upsetting to read that you weren’t satisfied with your salary. We regularly review the compensation of our employees to ensure it is fair and market-competitive. We also strive to offer a comfortable work environment for everyone by maintaining the right balance between customer and business needs and flexible work hours for our teams. Your feedback is important in helping us recognize areas where improvements are needed, and you are always welcome to communicate more specific concerns to your former local HR team. We wish you much success with your new endeavors. Thank you.
Viewing 190 - 192 of 1,873 Reviews

Glassdoor has 3,226 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.