Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,244 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

76% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (380) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 188 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 129 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 83 reviews)); "Great Team and Product" ((in 63 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

76% would recommend to a friend

(253 total reviews)

Alfonso Gonzalez Loeschen

71% approve of CEO

51% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.3

Senior management

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

253 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Nov 6, 2017

Sales Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay rate and good benefits...

Cons

Lack of communication between the different departments...

3.0

Oct 26, 2017

Great organization culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great atmosphere great facilities good location Great coffee

Cons

low salaries old fashioned technlogies coplex processes

4.0

Aug 29, 2017

Genuine care, lots of beans to juggle

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working at Nespresso is what you make of it. If you are looking to slack, you can probably do that, but don't think it won't go unnoticed. If you put in the time and hard work, it will be rewarded. Nespresso has a decent compensation package including club credit, time off, benefits, PAID LUNCHES(!), travel compensation, and training opportunities. I can't speak to life in the boutiques, but the corporate office is busy and constantly changing. Work-life balance is fair, though some departments are probably putting in more hours than needed. I don't know if this is the corporate atmosphere so much as their own work ethic.

Cons

Misguided or uncommunicated strategies can be difficult to act on. Reliance on HQ is awkward, and often causes unnecessary delays.

Nespresso Response

8y

Hello, Thank you for your review. I totally agree with your analysis of our workplace culture. At Nespresso, we strive to empower our employees to take initiatives and also be responsible for their own development. At times, the workload is hectic however it provides a rich, diverse and rewarding experience. Our employee package covers a wide spectrum of benefits, such as our coffee perks, learning opportunities and parental leave &support to list a few During the employee information sessions, the monthly Let’s Connect and bi-annual Town Halls, with the management team members we share the latest business updates and also encourage questions. I am all about transparent communication, so please feel free to ask me or your manager. Thank you, Guillaume Le Cunff President @ Nespresso USA

Viewing 193 - 195 of 253 Reviews

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Nespresso

Nespresso reviews

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Reviews about "Compensation"

Sales Coordinator

Great organization culture

Genuine care, lots of beans to juggle

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