Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,244 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 76% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

76% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (380) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 188 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 129 reviews)); "Pay is good and is widely flexible" ((in 114 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 83 reviews)); "Great Team and Product" ((in 63 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

76% would recommend to a friend

(253 total reviews)

Alfonso Gonzalez Loeschen

71% approve of CEO

51% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.3

Senior management

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

253 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jul 21, 2025

salary

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

good boutique and company values

Cons

base salary is a bit low and sometimes kpi's hard to reach

Nespresso Response

11mo

Hello, Thank you for sharing your input with us. We are pleased to hear that you value our boutique atmosphere, and the principles that guide our company. At the same time, we understand your concerns. At Nespresso, we are committed to creating a supportive work environment where our employees feel appreciated and motivated. We truly value your honesty, and will use your insights to enhance the overall employee experience. If you have any additional suggestions or concerns, please feel free to reach out to your former HR team. Wishing you best luck in your future endeavors. Thank you.

1.0

Jul 7, 2025

Nespresso Is The Worst Company In The World

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

- favoritism -if you are related to a manager , married to a former manager’s sibling you can get any role you want - time theft: managers who work remote are not really working. They get fake manager titles so they can remain on the payroll. There are managers who never come to the office and have fake manager titles on paper receive a paycheck for 20 years but they are not really working from home. They are raising kids and doing things that have nothing to do with work but are still on the payroll wink wink

Cons

-Corrupt Human resources management that intimidates employees and whistleblowers - horrible pay -corrupt gossip and clicks - office managers who falsely accuse coffee specialists of stealing to deflect attention away from the fact that they are taking cups and items from the kitchen . They falsely accuse employees to deflect attention away from their corrupt actions

Nespresso Response

1y

Hello Colleague, Thank you for your feedback, it will be shared with the responsible team. We value your insights and are committed to fostering a workplace where everyone is treated with dignity and respect. Wishing you well. Thank you.

1.0

Jun 3, 2025

selection process forever

Internal/corporate communications manager

Recommend

CEO approval

Business Outlook

Pros

good salary range and they offer relocation. You will get high salary due to cost of living but can find cheap rent if you avoid Manhattan and Brooklyn. Will most likely let you work two days from home.

Cons

you will be forever waiting for recruiting to sift through application. Once they reach out for their pre-liminary questions, they take about a month or two to just line people up for interviews only to wait, wait. wait. they never answer questions while you are waiting.

Nespresso Response

1y

Hello, Thank you for sharing your feedback. If you have any additional concerns, please reach out directly to your HRBP. Wishing you well.

Viewing 19 - 21 of 253 Reviews

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Nespresso Is The Worst Company In The World

selection process forever

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