Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 184 reviews)); "Pay is good and is widely flexible" ((in 126 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 124 reviews)); "Good salaries and bonuses." ((in 81 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 20 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,874 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Nov 13, 2024

Choose your own journey

Stock person

Recommend

CEO approval

Business Outlook

Pros

Health Insurance, barely impossible to get fired.

Cons

You gonna accumulate tasks as you linger at the company over the years receiving the same pay as new hires.

Nespresso Response

1y

Hello Colleague, Thank you for sharing your feedback with us. We appreciate your positive remarks about the health insurance we provide and the job security we offer. We understand how important these aspects are for our employees. We understand you have concerns regarding task accumulation and pay discrepancies. We strive to create a fair and balanced work environment for all our employees, regardless of their tenure. At our company, we are committed to finding a balance between meeting sales goals and prioritizing the concerns of our team members. If you would like to provide further details or discuss your experience in more depth, we encourage you to reach out to your local HR team. Your feedback is crucial in helping us improve and create a better working environment for everyone. We wish you all the best in your career. Thank you.

5.0

Nov 13, 2024

Amazing

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great colleagues, great place to work at

Cons

nothing much, dont have cons

Nespresso Response

1y

Hello Colleague, Thank you for sharing such a positive review with us. We are happy to know that you enjoy working with your colleagues. At Nespresso, we constantly strive to foster a comfortable and welcoming atmosphere for everyone, and we are delighted that you recognize our efforts in this area. Working with someone passionate and eager to grow with us is always a pleasure. Wishing you the best in your career with Nespresso. Thank you.

3.0

Nov 11, 2024

Benefits are actually not for all

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

You work in a renown company and you have a discount on company products and some affiliates

Cons

Work-life balance non existent or only if you work management levels or office position

Nespresso Response

1y

Hello, Thank you for your review. Even though we are glad to know you appreciated various benefits we offer our employees, it is upsetting to read the cons regarding the working climate you mentioned. At Nespresso, we value the efforts of our people, and we organize shifts having always respect for individual needs, and we do our best to accommodate it. We also put a lot of effort into fostering a supportive environment where everyone is heard and cared for, and we thank you for bringing some issues to our attention. Your feedback is important to us, as it allows us to improve. We will make sure to pass it to the responsible team, but you are always welcome to share more details with your former local HR team as well. We wish well in your new endeavors. Thank you.

Viewing 226 - 228 of 1,874 Reviews

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Nespresso

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Choose your own journey

Amazing

Benefits are actually not for all

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