Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Oct 21, 2024

Decent job

Recommend
CEO approval
Business Outlook

Pros

Free coffee machine and coffee capsules.

Cons

As a coffee specialist, it's difficult to get promoted to a career job given the lack of experience. You may know the company values, work ethic, you can be a great employee, but that does not count when applying internally.

avatar
Nespresso Response
1y
Hello, Thank you for sharing your feedback with us. While we appreciate your positive comments regarding the benefits we provide our employees with, we're sorry to read that you were not satisfied with certain aspects of your job. At Nespresso, we are firmly committed to investing in our people’s learning and development. It is important to us to support their career aspirations and growth and help them find their right fit within our company. Your review helps us improve, and you are always welcome to share more details with your former local HR team as well. We wish you much success in your new endeavors. Thank you.
4.0
Oct 18, 2024

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Dynamic environment with strong team work

Cons

It’s about to go into restructuring in 2025

avatar
Nespresso Response
1y
Hello Colleague, Thank you for sharing your review with us. It's a pleasure to know that you are satisfied with your working environment. We put a lot of effort into fostering a comfortable and supportive atmosphere where our employees can thrive and succeed. Regarding the cons you mentioned, at Nespresso, we constantly challenge ourselves to improve our processes and drive innovation. Given we are striving for excellence, we want to ensure that our people are well-informed and supported on every level. If you want to share more feedback, so we can look further into your concerns, please, feel free to contact your local HR or Management team. Wishing you continued success at Nespresso. Thank you.
4.0
Oct 18, 2024

Work Review

Recommend
CEO approval
Business Outlook

Pros

Free coffee Easy going co-workers 1h lunch Easy work

Cons

Repetitive work Sassy customers sometimes

avatar
Nespresso Response
1y
Hello, Thank you for taking the time to provide feedback on your experience at our company. We're delightful to know that you enjoyed working with your colleagues, as we always strive to foster a friendly atmosphere for everyone. It is also great to read that you were satisfied with the duration of your lunchtime and various benefits we offer our employees, such as a free coffee. Regarding the areas you mentioned as cons, we're sorry that you felt the work was repetitive and that the customers were sometimes challenging. At Nespresso, we greatly appreciate the efforts of our employees in providing quality service. We want everyone to find their right fit within our company and thrive. We wish you much success with your new endeavors. Thank you.
Viewing 244 - 246 of 1,874 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.