Nespresso reviews

3.8

76% would recommend to a friend

(253 total reviews)
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Alfonso Gonzalez Loeschen

71% approve of CEO

51% positive business outlook

Reviews by job title

253 reviews

Reviews about "Compensation"

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1.0
Jan 27, 2014
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Good base salary -Room for Growth

Cons

-They believe this is your career, not just a transitional position. -The customers are very often difficult to deal with. -You feel stuck and depressed. -The upper management act like they are Gods, but they need a reality check because they work in retail.

1.0
Oct 8, 2013
Recommend
CEO approval
Business Outlook

Pros

The best feature of working in sales at Nespresso is eating at some of the best restaurants in town. You also have access to coffee products literally 24/7. The benefits are outstanding, salary is ok, and the commission plan makes are passable; unless you are the pet employee of a higher up.

Cons

Their support system consists of a customer service team that creates more issues than it solves, an equipment repair team that lacks any motivation and management that is more interested in protecting their own individual fiefdoms than working as a cohesive unit. Hence attempting to resolve a customer service becomes a lesson in futility. Be careful who you talk to, you never know who is intimate with who. I mean that literally.

1.0
Sep 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Free coffee and discounts on machines

Cons

Unresponsive management, an environment that nurture those that have no ideas, no creative thought process. Perfect for those that like to mimic robots. Constant issues that never get resolved which no one cares to fix. The communications between departments is nonexistent and ran by people highly unqualified for their positions. People who are qualified are somehow never promoted. As promotions are not based on how well you do your job but some secret formula. The HR department is by far the worst. They are not responsive, no job training, HORRIBLE medical benefits compared to other companies. I am not sure what they do except once a year give us instructions to fill out a performance reviews which merits to nothing.

Viewing 247 - 249 of 253 Reviews

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