Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 194 reviews)); "Excellent pay and awesome perks (free machine, free coffee...), good training beforehand" ((in 119 reviews)); "Pay is good and is widely flexible" ((in 110 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,874 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

2.0

Oct 6, 2024

Ok

Stock controller

Recommend

CEO approval

Business Outlook

Pros

Experience over time in different areas

Cons

Pay structure is awful for what the tasks entail.

Nespresso Response

1y

Hello Colleague, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the experience you gained in different areas during your time with us. It's great to hear that you had the opportunity to expand your skills and knowledge. However, we are genuinely sorry to hear about your dissatisfaction with the pay structure. We understand that fair compensation is crucial for employees to feel valued and motivated. Thus, we continuously review our total remuneration to ensure that it's competitive within the market. We value open and transparent communication, and we encourage you to reach out to your local HR team to provide more specific details about your experience. Your feedback is essential in helping us identify areas for improvement and ensuring a better working environment. We wish you all the best in your career. Thank you.

5.0

Oct 6, 2024

Good

Executive

Recommend

CEO approval

Business Outlook

Pros

Good culture, good vibes, good office

Cons

nothing cons about the nespresso

Nespresso Response

1y

Hello, We sincerely appreciate you taking the time to provide us with your feedback. It brings us great joy to learn that you had a positive experience with our company culture, office environment, and overall vibes. Your kind words recognize our ongoing efforts to create a welcoming and enjoyable workplace for our employees. If you want to share more feedback with us, you are always welcome to contact your former local HR team. We wish you continued success in your new endeavors. Thank you.

1.0

Oct 4, 2024

The performance is not what you need here. You need to be part of the gang

Horeca manager

Recommend

CEO approval

Business Outlook

Pros

Once reading about nestle and the benefits you will be amazed what a company can this be but in reality is people work for people and if those people are having different I tensions you will not be happy at the work place

Cons

The entity does not match with nestle image and benefits

Nespresso Response

1y

Hello, Thank you for sharing your thoughts and experiences during your time at Nespresso. It's unfortunate that the company's image and benefits did not meet your expectations. We understand that a company's success relies on the collective efforts of its employees working towards a shared goal, and we are always working to provide better working conditions for everyone to develop. Your suggestion to review the background of new employees and ensure they align with the company's mindset is valid. A cohesive team with a shared vision and values can contribute to a positive work environment and overall success. We appreciate your feedback and will take it into consideration as we strive for continuous improvement. Please don't hesitate to reach out to your former local HR team. With your additional comments, we can look further into what you raise. Wishing you all the best in your new endeavors. Thank you.

Viewing 250 - 252 of 1,874 Reviews

Jobs at Nespresso

Retail Stock Associate, full-time, Prudential Center Mall

Retail Stock Associate, Part-time

Retail Sales Associate

Retail Stock Associate, Part-time

Retail Sales Associate, Madison Ave., NY, full-time

Nespresso

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Ok

Good

The performance is not what you need here. You need to be part of the gang

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