Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Jul 25, 2024

Pretty good the first few months

Recommend
CEO approval
Business Outlook

Pros

Willing to work with school schedule

Cons

Management at the time belittles you

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Nespresso Response
1y
Hello, Thank you for your feedback. While we are glad that you were satisfied with the flexibility of your schedule, it is disappointing to read the cons you highlighted, especially concerning the management team. Any kind of disrespect has absolutely no place at Nespresso. We are a company with strong values and culture, which cares for employees. Please, don’t hesitate to reach out to your former local HR team. With your additional comments, we can look further into what you raise and improve our working methods. We wish you well with your new endeavors. Thank you.
5.0
Jun 19, 2024

Good Manager

Recommend
CEO approval
Business Outlook

Pros

I working there for 4 years , friendly area to work with good management

Cons

some times you have to take care of annoying customer I belive is part of all sales job

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your thoughts on your experience with us. It is important to us to create a friendly and supportive environment, and we are happy to know that you appreciate it. At Nespresso, we invest in our leaders and teams to foster the right caring culture where everyone inspires each other to succeed. Regarding the drawbacks you mentioned, it is disappointing to read you had some challenging customers. We greatly appreciate the efforts of our employees in providing quality service. If you want to share more feedback with us, please feel free to contact your local HR or management team. Wishing you much success at Nespresso. Thank you.
5.0
May 6, 2024

Good Environment

Recommend
CEO approval
Business Outlook

Pros

Friendly environment and good learning experience

Cons

Work life balancing not there

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Nespresso Response
2y
Hello Colleague, Thank you for taking the time to provide feedback on your experience at Nespresso. We greatly appreciate your positive comments. It's always our goal to create a welcoming and supportive atmosphere for everyone, and we're glad to hear that we have been successful in doing so. Regarding the area of improvement you highlighted, we strive to provide a healthy work-life balance for all our employees, and we are continuously working towards improving in this area. Your feedback is valuable to us, and we encourage you to share specific concerns or suggestions with your manager or local HR team to find a solution. We appreciate your dedication to Nespresso and wish you all the best in your career with us. Thank you.
Viewing 259 - 261 of 1,875 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.