Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Aug 30, 2024
Recommend
CEO approval
Business Outlook

Pros

- friendly coworkers - job is not customer facing so no need to interact with customers - not micromanaged - straight forward tasks - good benefits

Cons

- computer system outdated - repetitive - shifting hours sometimes difficult

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Nespresso Response
1y
Hello, Thank you for your review. We are pleased to read that you liked working with your colleagues, as fostering a friendly environment for everyone is one of our main priorities. It is also great to know that you were satisfied with the specificities of your position as, at Nespresso, we want every employee to find the right fit within our company. Additionally, we are happy to provide our people with various bonuses and benefits as a part of our Total Rewards package. Regarding the concerns you highlighted, we are always open to hearing suggestions. Rest assured, we are constantly seeking to improve our processes to better support our employees in their tasks. Our company also strives to keep the right balance between business needs and comfortable shifts for our teams. Your input is invaluable in helping us create a better work environment. If you want to share more details with us, so we can look further into your comments, please feel free to contact your former local HR team. We wish you all the best with your new endeavors. Thank you.
4.0
Aug 16, 2024

so fun

Recommend
CEO approval
Business Outlook

Pros

i love coffee it rocks

Cons

not a fan of coffee too much

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Nespresso Response
1y
Hello Colleague, Thank you for providing us with your review. We are pleased to know that you appreciate our coffee. If you want to share more detailed feedback with us, so we can look further into your comments and improve, please feel free to contact your local HR or management team. Wishing you continued success with us. Thank you.
4.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

good pay, competent staff, healthy culture

Cons

needed more hands on training

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Nespresso Response
1y
Hello Colleague, We value your feedback and appreciate you sharing it with us. We are glad to know that you are satisfied with your salary. It is also delightful to read that you enjoy working with your colleagues. At Nespresso, we understand the importance of fostering an environment where everyone helps and respects each other. Regarding the cons you highlighted, we believe that training is essential for the professional growth of our employees. We constantly strive to organize the work process in a way that allows us to ensure that our people are well informed and supported on every level. Thank you for your review, as it allows us to improve. We would welcome hearing more specifics from you, and encourage you to reach out to your local HR or management team. We wish you continued success with Nespresso. Thank you.
Viewing 256 - 258 of 1,875 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.