Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Sep 23, 2024

Specialist

Recommend
CEO approval
Business Outlook

Pros

Nice people on location in A

Cons

The inter store management structure is ambigue

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your review with us. It's a pleasure to know that you enjoy the people you work with. One of our main priorities is to foster a welcoming working environment for everyone. Concerning the drawbacks you brought up, it is disappointing to read your comments regarding the management team. At Nespresso, we invest a great deal in our leadership system to ensure that all our employees are well informed and supported on every level. We would like to hear more from you to look into your concerns. Please, reach out to your local HR team. With your additional comments, we can look further into what you raised. Wishing you continued success at Nespresso. Thank you.
4.0
Sep 18, 2024

Nespresso Sale

Recommend
CEO approval
Business Outlook

Pros

Friendly Environment Great Team Nice Boutique

Cons

Can get really busy at times

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your review with us. We appreciate your feedback and are delighted to hear that you have had a positive experience working at Nespresso for the past 2 years. It's great to know that you enjoy the friendly environment and have a wonderful team to work with. At Nespresso, we prioritize creating a supportive and welcoming atmosphere for all our employees. Regarding the cons, we understand that our boutiques can get quite busy at times, and we apologize for any inconvenience this may have caused. Rest assured, we are continuously working on improving our processes to ensure a smoother workflow during these busy periods. Your feedback is important to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. If you want to share some additional comments, please, feel free to contact your local HR team to discuss your concerns. Wishing you the best of luck in your career with us. Thank you.
4.0
Sep 17, 2024

Stable job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are generally helpful when you need help

Cons

Office location is very far at Changi business park

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Nespresso Response
1y
Hello, Thank you for taking the time to share your feedback about your experience at Nespresso. We are happy to know that you have received help from your colleagues when you needed it. It is important to us to foster a caring environment where everyone supports each other. Regarding the cons you stated, we are sorry to hear that the location of our office wasn’t convenient for you. If you want to share more details with us, you are always welcome to contact your former local HR or Management Team. Wishing you all the best in your new endeavors. Thank you.
Viewing 265 - 267 of 1,874 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.